What is Enterprise software?
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users.
Enterprise software is a collection of computer programs that have common business applications, tools for modeling how the entire organization works, and development tools for building applications unique to the organization.
What are the Best EAS?
The ‘best EAS’ is the one that meets the needs of your business/organization. Not the first search result on Google, or the highest reviewed system. Not the best-known EAS.
Whether you are buying an EAS system for manufacturing, eCommerce, distribution, or education, finding the right EAS (Enterprise Resource Planning) system can be daunting, especially when multiple stakeholders is involved. Here, we will explain how to find the best ERP for your business with ease.
1. Select Software Tailored for Your Industry
In technology and software system preferences, it is critical for companies to make the right choices according to the needs of the industry they operate in, in terms of both investment success and user satisfaction. Systemic change processes are painful periods for companies, users will resist not changing their old habits and the software they already know well. This resistance in employees must be met with understanding, and the benefits that will occur with the new system must be clearly explained to all users.
The software, which is designed according to the needs of the sector in which the company works, offers the optimum solution for both the employees and the business processes of the company.
If you make your choice according to that, the selected enterprise system can directly meet your needs and expectations in its original form, the need for additional development is minimized and the transformation will be completed very quickly. With these choices, costs can be reduced, error rates can be reduced, systems can be commissioned quickly, and customer / user satisfaction will increase.
2. Flexible, Transparent and Auditability
The software should be adaptable to your company’s procedures, flexible and suitable for your real-life processes. Software that makes the existing process even more cumbersome and difficult is not suitable and unacceptable. Transparency should be ensured within the company by providing administrative control over your processes, managed with the help of software. If the software has a parametric infrastructure that can adapt to changes, it can meet your needs, even for many years of use.
It should not be forgotten that software systems are very necessary for the interests of companies. Enterprise software’s aim is based on minimizing errors, controlling business processes, capturing any non-compliance or poor performance, reporting and monitoring.
Correctly implemented systems will not allow individuals to try to make themselves indispensable (hiding information), enabling institutions to move independently and freely.
It will be extremely important for the owners of the company to be involved in the system choices and to closely follow all the actions and to direct the relevant software company.
3. After Sales Support Team
Software projects mean a big change for company employees. If employees cannot use the system effectively, the system cannot succeed. For this reason, the service quality of the after-sales support teams involved in the process is at least as important as the product.
When you choose a software company, considering the partnership will be an average of 5 years, the quality of the after-sales services and support you will receive is very important in terms of software efficiency, change management and user satisfaction. Make sure that the software company can fulfill its promises under the contract on issues such as training quality, service level agreement (SLA). While determining the staff to communicate / work with the project team or after sales support team in your company, try to get the right feedback by creating them from different units.
Another important issue is to have preliminary information about the current workload and team of the firm that develops software. Good results cannot be obtained from a company that has taken jobs exceeding its capacity, has difficulties meeting expectations and keeps up with its current jobs.
Villextra Technologies Limited provides a range of flexible enterprise software from Human Resource Management Software (Staff Planet), Domain Hosting Software (Hostbility), and Cloud Services Software (Microsoft Azure & Microsoft 365) with a fantastic 24/7 after-sale support team.